Specifically, the updated VIP 3YC terms and conditions include the requirement for auto-renewal of the Minimum Commit in VIP Marketplace for the duration of the customer’s VIP Marketplace 3YC term (up to 2 renewals.) Auto-renewal cannot be disabled or opted out for VIP Marketplace 3YC customers.

Partner Action Required! VIP customers that accepted VIP 3YC prior to March 29, 2023 must re-accept the updated terms and conditions and agree to auto-renewal of the Minimum Commit before they can migrate to VIP Marketplace. A VIP 3YC terms and conditions reacceptance experience is now available for customers who accepted VIP 3YC prior to March 29, 2023. Partners are asked to reach out to all such customers and advise them regarding the auto-renewal requirement and the re-accept process. 

Here’s how it works:  

1. Current VIP 3YC customers will see a banner in the Admin Console to reaccept the updated VIP 3YC terms & conditions.​ 
   • Note that all VIP 3YC customers will see this banner, including those that accepted the VIP 3YC terms & conditions prior to March 29, 2023. Reacceptance is optional for these customers and does not impact their ability to migrate to VIP Marketplace.  
2. Customers must click the banner to initiate the VIP 3YC reacceptance process.​  
3. Follow the prompts to review and accept the updated VIP 3YC terms and conditions. Upon re-acceptance, the VIP 3YC customer agrees to auto-renew the Minimum Commit once in VIP Marketplace. 

Accepting the updated VIP 3YC terms & conditions will not change the 3YC term start or end dates, either in VIP or after migration to VIP Marketplace.

Additional Note: On or around March 12, 2024, some VIP customers also received an email notification to accept updated VIP Program terms and conditions. This was unintentional and can be disregarded, as there were no changes to the VIP Program terms and conditions. Partners should focus only on the VIP 3YC re-acceptance if applicable.