July 27, 2023

Correction to Adobe Acrobat Sign for business pricing effective October 1, 2023, for LATAM and APAC

On February 1, 2022, new partner pricing was published for Adobe Acrobat Sign for business on all LATAM and APAC commercial VIP and VIP Marketplace price lists. The intention of this pricing update was a slight reduction in MSRP to align with local market requirements in both regions. Unfortunately, an error was made, and the prices were inadvertently switched, resulting in higher than intended partner pricing on the LATAM price lists and lower than intended partner pricing on the APAC price lists.

The following actions are being taken to address this error:

September 30, 2023: Last order date for incorrect prices

  • This pricing will appear on the September price lists (to be published August 1) with the DELETE flag.

October 1, 2023: First order date for corrected prices

  • This pricing will appear on the October price lists (to be published September 1) with the CHANGE flag.

For APAC only:

  • Since the APAC price lists will reflect a price increase relative to currently published partner pricing, the currently published partner pricing will move to the 3-year-commit price list and will be honored for existing 3-year-commit customers. 

  • New pricing will still reflect a slight reduction in MSRP relative to pre–February 2022 pricing.

For LATAM only:

  • Since the corrected prices will be lower than the previous prices, all customers (including existing 3-year-commit customers) should use the new pricing that will be effective October 1, 2023.