Acrobat DC 2015 end of support extension

March 27, 2020

Acrobat DC 2015 end of support extension

Adobe is extending support for Acrobat DC 2015 (perpetual) from April 7, 2020 to July 7, 2020 to give customers additional time to migrate to Acrobat DC. This means Adobe will continue to deliver security patches and technical support beyond the original support period to help ensure business continuity for the large base of customers who are still using Acrobat DC 2015.

Please use this additional time to make sure your customers understand:

Migrating to Acrobat DC can help keep remote teams productive with PDF tools and services that enable them to collaborate and work from any location, across desktop and mobile devices.
Acrobat DC can reduce IT burden by streamlining management and deployment of licenses via the Admin Console.
Customers who remain on Acrobat DC 2015 after the extended support period ends on July 7 may be at risk of business disruption. Security updates will no longer be available, and Acrobat DC 2015 may no longer be compatible with future Microsoft operating system releases.

Acrobat DC migration offers are available when they move from Acrobat DC 2015 (perpetual) to Acrobat DC subscription in the Value Incentive Plan (VIP). Offer dates have been extended to August 31, 2020.

We will be updating the Acrobat 2015 End of Support campaign kit that is now available on Consumer & Business Connections (CBC) to reflect the new end of support date for Acrobat DC 2015 and the new migration offer end date. (You must be signed in as an Adobe employee or partner to access this content.) Contact your Adobe Channel Account manager for information on accessing customer lists, pricing, and SKUs.