As a reminder, a corresponding order is required within 14 days of PA creation. If Adobe has not received the order within that time, the VIP Member or reseller will be unable to create additional PAs for the remainder of their term, and licenses associated with unfulfilled PAs will be deprovisioned. While this updated 14-day policy has been in effect per the terms of the VIP Program Terms since 2020, it has not been enforced systematically. Effective March 19, 2024, systematic support for this policy will be applied to all new PAs created on or after this date. Any PAs created prior to this date will have the legacy system logic applied; however, per the program terms, a corresponding order is required for all PAs within 14 days regardless of systematic enforcement. Note that the 14 days includes the PA creation date.

• Day 0 – 14: PA grace period
• Day 15 – 18: PA status becomes overdue, but users retain access. No new PAs can be created on the VIP account unless the order is received by Adobe on or before day 18 or until the next Anniversary Date has passed.
• Day 19: PA status becomes suspended, and users lose access. No new PAs can be created on the VIP account until the next Anniversary Date has passed.

Note that this change applies only to VIP orders. For VIP Marketplace Members, licenses deployed through the Admin Console must have a corresponding order placed within 7 days.